CasioGames believes gaming should be a source of fun — not stress or harm. That is why we encourage every player to play responsibly and provide all the tools and support needed to do so.
Online gaming and betting are popular forms of entertainment for millions of people. But like any form of entertainment, gaming requires boundaries and awareness. Responsible gaming means staying in control of your time, money, and emotions while you play.
At CasioGames, we always want you to have a positive gaming experience. Our responsible gaming policy is built to international standards and provides all the tools you need to play within healthy limits.
Gaming becomes a problem when it draws your attention away from the things that matter most — family, work, and health. We want you to use gaming as an enjoyable pastime, not as a life goal.
Important to Remember: Winning is never guaranteed in gaming. Do not chase losses by placing bigger bets — it will only make things worse.
Decide how much BDT you are willing to spend before you start playing — and do not exceed that limit.
Decide in advance how long you will play each day or week, and use a timer to keep track.
Never play when you're angry, stressed, or under the influence of alcohol.
Taking regular breaks helps maintain mental balance.
If you feel like you're losing control, reach out to our support team.
Our platform includes a range of dedicated tools to help you stay within healthy gaming limits.
Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set a maximum duration for each gaming session. When the time limit is up, you will be automatically alerted and prompted to take a break.
If you feel like you need a break, you can pause your account for anywhere between 24 hours and 6 weeks. You won't be able to play again until the cooling-off period ends.
For longer-term protection, lock your account for anywhere from 6 months to 5 years. Opening a new account during this period is not possible.
View your full gaming history, win/loss statistics, and spending breakdown at any time. Transparency builds awareness.
CasioGames strictly prohibits registration for anyone under 18. Where there is any doubt, we verify documents and immediately close accounts belonging to minors.
If you notice any of the following signs in yourself or someone close to you, seek help right away. These may be early warning signs of gaming addiction.
If you notice any of the signs above, do not try to handle it alone — reach out to our support team or seek professional help. Asking for help is a sign of strength.
You can activate any of the tools below at any time through your account settings on CasioGames — no waiting required.
Set a daily or weekly limit on how much you're comfortable losing. Once you reach that limit, gaming will stop automatically.
Set a maximum stake per bet so you never place a large wager on impulse.
Receive pop-up notifications at set intervals reminding you how long you have been playing.
Lock your account yourself at any time. In an emergency, you can also contact our 24/7 support team to do it for you.
Answer the questions below honestly. Your answers will give you a clear picture of where your gaming habits stand.
At CasioGames, we believe no one should have to struggle alone. If you or someone you know is facing difficulties, please use the support resources listed below.
Our Bangla-speaking support team is available 24/7. Talk to us about any concerns you have.
Email us for confidential support. We typically respond in detail within 24 hours.
Read our free gaming awareness guide. It will help you build healthy gaming habits.
Consider speaking with a mental health professional if you need support. We can refer you to trusted organizations.
CasioGames strictly prohibits account registration for users under 18. Even so, parents and guardians should keep parental controls active on their own devices.
If you think a friend or family member may be struggling with a gaming addiction, here's how you can offer the right support.
Join CasioGames and be part of a safe, transparent, and responsible gaming experience. All our protection tools are always available to you, free of charge.
18+ only. Play responsibly.